Privacy

1) Information on the collection of personal data and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when you use our website. Personal data in this context means all data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is PROXIMA Industries s. r. o., Tužina 422, 972 14 Tužina, Slovak Republic, e-mail: office@proxima-industries.com. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries sent to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string "https://" and the padlock symbol in your browser bar.

2) Data collection when visiting our website

When you use our website for purely informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you: the website visited; date and time at the moment of access; volume of data sent in bytes; source/referrer from which you reached the page; browser used; operating system used; IP address used (where applicable, in anonymised form).

The processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to review the server log files retrospectively should there be concrete indications of unlawful use.

3) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable your browser to be recognised on your next visit (so-called persistent cookies). The storage duration of the respective cookies can be found in the overview of the cookie settings of your web browser.

Some cookies serve to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping basket for a later visit to the website). Where individual cookies used by us also process personal data, the processing is carried out in accordance with Art. 6(1)(b) GDPR for the performance of the contract, in accordance with Art. 6(1)(a) GDPR where consent has been given, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance, or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contacting us

When you contact us (e.g. via the contact form or by e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your enquiry or for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your enquiry in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted after the final handling of your enquiry. This is the case when it can be inferred from the circumstances that the matter in question has been conclusively resolved and provided that no statutory retention obligations prevent deletion.

5) Online appointment booking

Our own online appointment booking function. We process your personal data in the context of the online appointment booking facility provided. Which data we collect for online appointment booking can be seen from the respective input form or appointment enquiry. Where certain data is necessary to carry out an online appointment booking, we mark it accordingly in the input form or appointment enquiry. Where we provide a free-text field in the input form, you can describe your request in more detail there. The data you provide is stored and used exclusively for the purpose of arranging the appointment. When processing personal data that is necessary for the performance of a contract with you, Art. 6(1)(b) GDPR serves as the legal basis. If you have given us your consent to the processing of your data, the processing is carried out on the basis of Art. 6(1)(a) GDPR. Consent given may be withdrawn at any time by sending a message to the controller named at the beginning of this declaration.

6) Data processing when opening a customer account and for contract performance

In accordance with Art. 6(1)(b) GDPR, personal data is further collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be effected by sending a message to the above address of the controller. We store and use the data you provide for contract performance. After complete performance of the contract or deletion of your customer account, your data will be blocked with regard to retention periods under tax and commercial law and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved on our part.

7) Use of customer data for direct marketing

7.1 Subscription to our e-mail newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter once you have expressly confirmed to us that you consent to receiving newsletters. We will then send you a confirmation e-mail asking you to confirm, by clicking on a corresponding link, that you wish to receive the newsletter in future.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. When you subscribe to the newsletter, we store your IP address as registered by your internet service provider (ISP) as well as the date and time of subscription so that we can trace any possible misuse of your e-mail address at a later time. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your e-mail address will be deleted from our newsletter distribution list without undue delay.

7.2 Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers by e-mail for goods or services from our range similar to those already purchased. Pursuant to § 62(3) of Act No. 351/2011 Coll. on electronic communications, as amended, we do not need to obtain separate consent from you for this. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalised direct marketing in accordance with Art. 6(1)(f) GDPR. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller named at the beginning.

7.3 Advertising by postal mail

On the basis of our legitimate interest in personalised direct marketing, we reserve the right to store your first name and surname, your postal address and — insofar as we have received this additional information from you in the course of the contractual relationship — your title, academic degree, year of birth and your professional, sector or business designation in accordance with Art. 6(1)(f) GDPR, and to use this data to send you interesting offers and information about our products by postal mail. You may object to the storage and use of your data for this purpose at any time by sending a corresponding message to the controller.

8) Data processing for order handling

8.1 To handle your order, we work with the following service provider(s), who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information. The personal data collected by us is passed on to the transport company commissioned with the delivery as part of contract performance, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of payment processing, insofar as this is necessary for payment processing. The legal basis for passing on the data is Art. 6(1)(b) GDPR.

8.2 To fulfil our contractual obligations towards our customers, we work with external shipping partners. We pass on your name, your delivery address and, insofar as necessary for the delivery, your telephone number exclusively for the purposes of delivering the goods in accordance with Art. 6(1)(b) GDPR to a shipping partner selected by us.

8.3 Transfer of personal data to shipping service providers — Slovak Post / DHL / DPD / GLS / UPS: If the goods are delivered by the respective transport service provider, we pass on your e-mail address in accordance with Art. 6(1)(a) GDPR prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notification, provided you have given your express consent to this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6(1)(b) GDPR, we only pass on the name of the recipient and the delivery address. The data is only passed on insofar as this is necessary for the delivery of the goods. Consent may be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the respective transport service provider.

8.4 Credit checks — Should we make advance performance (e.g. delivery on invoice), we reserve the right to carry out a credit check based on mathematical-statistical methods in order to safeguard our legitimate interest in establishing the ability of our customers to pay. We transmit the personal data necessary for a credit check to a commissioned credit agency in accordance with Art. 6(1)(f) GDPR. We use the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding on the establishment, performance or termination of a contractual relationship. You may object to this processing of your data at any time by sending a message to the controller or to the aforementioned credit agency.

9) Use of social media: videos

Use of YouTube videos

This website uses the YouTube embedding function to display and play videos of the provider "YouTube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). The extended data protection mode is used here which, according to the provider, only initiates the storage of user information once playback of the video(s) begins. When playback of embedded YouTube videos is started, the provider "YouTube" uses cookies to collect information about user behaviour. If you are logged in to Google, your data will be directly assigned to your account when you click on a video. If you do not wish your data to be associated with your YouTube profile, you must log out before activating the button. In the course of using YouTube, personal data may also be transmitted to the servers of Google LLC in the USA.

Insofar as legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future. To exercise your withdrawal, deactivate this service in the "cookie consent tool" provided on the website.

10) Online marketing

10.1 Facebook Pixel for creating Custom Audiences (with cookie consent tool)

Our online offering uses the so-called "Facebook Pixel" of the social network Facebook, which is operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). With the help of the Facebook Pixel, Facebook is able to identify visitors to our online offering as a target group for the display of advertisements (so-called "Facebook Ads"). Accordingly, we use the Facebook Pixel to display the Facebook Ads placed by us only to those Facebook users who have shown an interest in our online offering or who exhibit certain characteristics that we transmit to Facebook (so-called "Custom Audiences"). The data processing associated with the use of the Facebook Pixel takes place exclusively with your express consent in accordance with Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future by removing the tick set next to the setting for the "Facebook Pixel" in the "cookie consent tool".

10.2 Google AdSense

This website uses Google AdSense, a web advertising service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies — text files that are stored on your computer and enable an analysis of your use of the website. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information. The data processing described is carried out in accordance with Art. 6(1)(f) GDPR for the purpose of targeted advertising to the user. Insofar as legally required, we have obtained your consent in accordance with Art. 6(1)(a) GDPR, which you may withdraw at any time with effect for the future.

10.3 Use of Google Ads conversion tracking

This website uses the online advertising programme "Google Ads" and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies generally lose their validity after 30 days and are not used for personal identification. We use Google Ads on the basis of our legitimate interest in targeted advertising pursuant to Art. 6(1)(f) GDPR. Insofar as legally required, we have obtained your consent in accordance with Art. 6(1)(a) GDPR, which you may withdraw at any time.

11) Web analytics services

Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses so-called "cookies", which are text files stored on your computer that enable an analysis of your use of the website. This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymisation of the IP address by truncation and excludes direct identifiability of individuals. Only in exceptional cases will the full IP address be transmitted to a server of Google LLC in the USA and truncated there. In these exceptional cases, this processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

You can prevent the storage of cookies by adjusting the settings of your browser software accordingly. However, please note that in this case you may not be able to use all functions of this website to their full extent. Insofar as legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6(1)(a) GDPR, which you may withdraw at any time with effect for the future.

12) Retargeting / remarketing / referral advertising

Google Ads Remarketing

Our website uses the functions of Google Ads Remarketing, by means of which we advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. The processing is carried out on the basis of our legitimate interest in the optimal marketing of our website in accordance with Art. 6(1)(f) GDPR. In the course of using Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC in the USA. Insofar as legally required, we have obtained your consent in accordance with Art. 6(1)(a) GDPR, which you may withdraw at any time.

13) Tools and miscellaneous

Applications for job vacancies by e-mail

On our website, we advertise currently vacant positions in a separate section, to which interested persons may apply by e-mail to the contact address provided. Admission to the application process requires that applicants provide us, together with their application by e-mail, with all personal data necessary for a sound and informed assessment and selection. The required information includes general information about the person (name, address, a telephone or electronic contact option) as well as performance-related evidence of the qualifications required for the position.

Upon receipt of the application, the applicant data is stored by us and evaluated exclusively for the purpose of processing the application. The legal basis for this processing, including contacting the applicant with queries, is § 78 of Act No. 18/2018 Coll. on the protection of personal data in conjunction with the relevant provisions of labour law, under which going through the application process is regarded as a step towards entering into an employment contract.

Insofar as special categories of personal data within the meaning of Art. 9(1) GDPR (e.g. health data such as information on severely disabled status) are requested from applicants in the course of the application process, the processing is carried out in accordance with Art. 9(2)(b) GDPR so that we can exercise the rights and comply with our obligations arising from labour law and the law on social security and social protection.

If the applicant is not selected or if an applicant withdraws their application prematurely, the data transmitted by e-mail and all electronic correspondence will be deleted no later than 6 months after a corresponding notification. In the case of a successful application, the data provided will be further processed on the basis of § 78 of Act No. 18/2018 Coll. in conjunction with the provisions of labour law for the purposes of carrying out the employment relationship.

14) Rights of the data subject

14.1 Applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, of which we inform you below:

• Right of access pursuant to Art. 15 GDPR: In particular, you have a right of access to your personal data processed by us, the purposes of processing, the categories of data processed, the recipients, the planned storage period, the existence of a right to rectification, erasure, restriction of processing, objection, and the right to lodge a complaint with a supervisory authority.
• Right to rectification pursuant to Art. 16 GDPR: You have the right to obtain without undue delay the rectification of inaccurate data concerning you and/or the completion of incomplete data stored by us.
• Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data where the conditions of Art. 17(1) GDPR are met. However, this right does not exist in particular where the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims.
• Right to restriction of processing pursuant to Art. 18 GDPR, right to be informed pursuant to Art. 19 GDPR and right to data portability pursuant to Art. 20 GDPR.
• Right to withdraw consent pursuant to Art. 7(3) GDPR: You have the right to withdraw consent to the processing of data once given, at any time with effect for the future. The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of the consent up to the time of withdrawal.
• Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of personal data concerning you infringes the GDPR, you have — without prejudice to any other remedy — the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. The competent supervisory authority in the Slovak Republic is: Úrad na ochranu osobných údajov Slovenskej republiky (Office for Personal Data Protection of the Slovak Republic), Hraničná 12, 820 07 Bratislava 27, www.uoou.sk.

14.2 Right to object. Where we process your personal data on the basis of our overriding legitimate interest following a balancing of interests, you have the right to object to such processing at any time, with effect for the future, on grounds relating to your particular situation. If you exercise your right to object, we will cease processing the data concerned. However, we reserve the right to continue processing where we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or where the processing serves the establishment, exercise or defence of legal claims. Where your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of data concerning you for the purposes of such marketing.

15) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and — where applicable — additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

When personal data is processed on the basis of express consent pursuant to Art. 6(1)(a) GDPR, this data is stored until the data subject withdraws their consent.

Where statutory retention periods exist for data processed in the context of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, this data is routinely deleted after expiry of the retention periods, provided it is no longer necessary for the performance or initiation of a contract and/or there is no continuing legitimate interest on our part in its further storage.

When personal data is processed on the basis of Art. 6(1)(f) GDPR, this data is stored until the data subject exercises their right to object under Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defence of legal claims.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.